Privacy Policy

This policy explains what information Arkan Homes LLC ("Arkan Homes", "we", "us") collects through www.arkanhomes.com, how we use it and the choices you have. Arkan Homes is a home builder in north Atlanta.

Questions about this policy or your information: write to info@arkanhomes.com, call (404) 666-5688, or send mail to Arkan Homes LLC, 3275 North Point Pkwy #201, Alpharetta, GA 30005.

Information you give us. When you send the inquiry form, we receive your name and email address, and, if you choose to give them, your phone number, the community and lot you are interested in, your timeline, your budget range and your message. We also record the page you sent the form from. If you call or email us, we receive what you tell us.

Information collected automatically. When you visit the site, our hosting provider and analytics tools receive technical information: your IP address, your device and browser type, the pages you view, the site that referred you, and the date and time of your visit. They use cookies and similar technologies to do this; see Cookies and analytics below.

The site has no accounts and takes no payments. We do not ask for financial, government ID or other sensitive information through the site.

To reply to your inquiry by email or phone and answer your questions about our homes and communities.

To follow up about our homes, communities and availability. You can ask us to stop at any time; see Your choices below.

Calls, texts and email. When you send an inquiry, you agree that the Arkan Homes sales team may contact you about it by phone call, text message and email. Consent is not a condition of purchase. Message and data rates may apply. To stop text messages, reply STOP to any text from us. To opt out of calls, texts or email, write to info@arkanhomes.com.

To understand how visitors use the site so we can fix problems and make it easier to use.

To keep the site and our records secure, and to meet our legal obligations.

Cookies are small files a website stores in your browser. Our site itself does not set cookies for advertising. The analytics tools below set their own cookies, and they run only on www.arkanhomes.com.

Google Analytics. We use Google Tag Manager to load Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to help us see which pages people visit, how long they stay and how they reached the site. We also send it a few site events: a page view with the type of page and the community shown, a click on a phone number, and an inquiry form submission with the community, lot number and page it came from. We do not send your name, email address, phone number or message to Google Analytics. Google's use of this information is described in its own privacy policy. To stop Google Analytics from collecting data about your visits, you can install Google's opt-out browser add-on: https://tools.google.com/dlpage/gaoptout

Google Analytics advertising features. We use Google Analytics advertising features, including Google Signals. With these, Google may associate data about your visits with your Google account if you are signed in, so that we can see reports across the devices you use and reports on visitors' interests and demographics, such as age range. To control this, change your Google Ad Settings at https://adssettings.google.com, or install the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout

Contentsquare. We use Contentsquare, a service provided by Contentsquare SAS, to understand how visitors use our pages. Contentsquare records clicks, mouse movement, scrolling and page interactions, including session replays, which we use to improve usability. It does not collect the text you type into form fields, and nothing shown inside our inquiry form is recorded. To opt out of Contentsquare on this site, visit https://www.arkanhomes.com/?_cs_optout (this sets a cookie in your browser that tells Contentsquare not to collect data about your visits; if you delete your cookies, visit it again).

You can also block or delete cookies in your browser settings. The site will still work if you do.

We do not sell your personal information.

We share information only with service providers that help us run the site and reply to you: Netlify, which hosts the site and receives inquiry form submissions; Google, for analytics; Contentsquare, for usability analytics; and the providers that deliver our email and text messages. They may use the information only to provide their services to us.

We may also disclose information when the law requires it, to respond to legal process, or to protect our rights, our customers or others. If Arkan Homes is sold, merged or reorganized, information may pass to the new owner, who will remain bound by this policy for information collected under it.

We keep inquiry information for as long as we need it to reply to you, to follow up about your interest in our homes, and to keep business records. If you buy a home from us, we keep your records for as long as our contracts, warranties and the law require. Analytics data is kept according to the retention settings of Google Analytics and Contentsquare. When we no longer need information, we delete it.

Stop hearing from us. Reply "unsubscribe" to any email from us, reply STOP to any text message from us, or write to info@arkanhomes.com, and we will stop sending you follow-up messages.

Access or deletion. You can ask what information we hold about you, or ask us to correct or delete it, by writing to info@arkanhomes.com. We will reply within a reasonable time. Depending on where you live, you may have other rights under the law; send any request to the same address.

Do Not Track. Our site, Google Analytics and Contentsquare do not respond to Do Not Track signals; use the opt-outs above instead.

The site is not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has sent us information, write to info@arkanhomes.com and we will delete it.

The site is served over an encrypted connection (HTTPS), and we limit access to inquiry information to the people who need it to reply to you. No website or email system is completely secure, so please do not send sensitive information, such as bank details, through the form.

The site may link to websites run by others, such as the opt-out pages above. We are not responsible for their content or their privacy practices; please read their policies.

We may update this policy from time to time. When we do, we will post the new version on this page and change the date at the top.